Choose a support method
If you’re an existing client with a support contract in place, then you can choose one of the following methods below to receive support.
If you’re not an existing customer, then please book a free consultation.
* A support contract is required for Phone or Video Support
* All customers have access to email support.
* Remotely access your devices securely
* Trouble? Need help fast! we can help!
📨 Email Support
This page is for existing clients only. If you are a new client and haven’t yet worked with us, please book an appointment.
For existing clients with a contract or subscription, please use the following form to submit your support requests.
We will respond within 24 hours of your request. Our office hours are 8AM to 5PM PST.
📞 Phone or Video Support
For existing clients who are under a contract or have ongoing services, please choose an option below. If you’re not a client and you book using this method, it will not be honored.
🚨 Emergency Support
Immediate emergency technical support available 24/7
- Minimum charge 30 minutes.
- Billed in 15-minute increments.
- Detailed billing.
- Full Root Cause Analysis
- Direct Telephone Response.