Get support from anywhere
One-time Remote Support
If you only require support for a single instance, then please download the one-time remote support client.
How to use:
1. Download the Remote Support Client, and run the .exe
2. Create an ID and Password (make sure to provide these to your consultant)
3. All set! Your consultant will be able to access your computer and help you with your technical issue.
Managed Remote Support
If you subscribed to the Managed Remote Support service, then please download this managed client.
It is recommended that an LMT Consultant installs and configures the Managed Remote Support Client. However, it can still be completed by you with the assistance of an LMT Consultant.